Privacy Policy
Last updated: 17 June 2026
Three Nailed Perch (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect when you use our website or contact us, how we use it, and your rights regarding that information.
For the purposes of UK data protection law, Three Nailed Perch is the data controller responsible for your personal data.
Who we are
Three Nailed Perch is an interior design business based in the United Kingdom. If you have any questions about this policy or your personal data, you can contact us at:
- Email: hello@threenailedperch.com
- Phone: +44 7935 533172
Information we collect
We only collect personal information that you choose to provide to us, and a limited amount of technical data collected automatically. This may include:
- Contact details — such as your name, email address, and phone number, which you provide when you fill in our contact form, request a consultation, or email us directly.
- Project information — any details you share with us about your home, project, or requirements.
- Technical and usage data — such as your IP address, browser type, and information about how you use our website, collected automatically through cookies and similar technologies.
How we use your information
We use the personal information we collect to:
- Respond to your enquiries and provide the information or consultation you have requested;
- Provide and manage our design services if you become a client;
- Communicate with you about your project;
- Improve our website and understand how visitors use it;
- Comply with our legal and regulatory obligations.
Legal basis for processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
Cookies
Our website may use cookies and similar technologies to help the site function and to understand how it is used. You can control or disable cookies through your browser settings, although some parts of the site may not work as intended if you do.
Sharing your information
We do not sell your personal information. We may share it with trusted third parties who help us run our business and website — for example, our website host, email provider, or analytics provider — and only where necessary. We may also disclose information where required to do so by law.
Some of these providers may process data outside the UK. Where this happens, we take steps to ensure your information remains protected in line with UK data protection law.
How long we keep your information
We keep your personal information only for as long as necessary to fulfil the purposes set out in this policy, including to meet any legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymise it.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you;
- Request that we correct inaccurate or incomplete data;
- Request that we delete your data;
- Object to or restrict our processing of your data;
- Request a copy of your data in a portable format;
- Withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, please contact us at hello@threenailedperch.com.
How we protect your information
We take appropriate technical and organisational measures to keep your personal data secure and to protect it against unauthorised access, loss, or misuse.
Complaints
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at https://www.ico.org.uk.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.